We purchased this model for our new home in Nov 07. After 4 months the ice maker had to be replaced. Now, it is still less than 2 years old and we came home late one night, opened the fridge to find the lights not working. My husband reached up to see if maybe the bulbs were burned out and he was shocked to find out the plastic cover and the bulbs were extremely hot. It was 10 at night and we did not want to dig for the manual so I hopped on the laptop that was in the kitchen to see if I could find out what we needed to do. SURPRISE the internet is full of very unhappy people with the exact same issue. Several found the plastic piece that covers the lights was melted and had a burning smell coming from their fridge. We called Sears service the next monring (Sunday) to arranged a service call. On Monday we received a message that there was a service flash and that parts were being ordered and would be delivered directly to my house and that the service call had to be rescheduled to allow time for the deliver of the parts. Thankfully, we purchased the extended warranty after the issue with the ice maker, but we still have to take time off work for a service call. My personal opinion is that there are so many people with this issue that Sears should have contacted people with this model to have unit fixed prior to having it melt the inside of the fridge OR recalled the product because it is a fire hazard. I have read lots of bad things about this model being made by LG and issue with the energy star rating. I wish I could make the purchasing decision again because I would not buy a Kenmore. I grew up in a house that bought everything from Sears because they were so dependable. I can tell you that I will not be buying another Kenmore anything. I hope the Kenmore fridge in my garage doesn't go out. I bought it at the same time I bought this one and did not buy the warranty for that one.