November 4, 2010
My fridge was not acting right about a month ago. I made the mistake of calling Sears 4 My Home number. The $220 in advance payment seemed fair for a tech to show up and fix the fridge “within a few days” and also guarantee it for a year.
Unfortunately, almost a month later my fridge has since ceased to exist and I still continue to argue with the incompetent phone representatives. I’m buying a new fridge today (NOT AT SEARS) and will submit a complaint to the better business bureau. Unfortunate, incompetent and unprofessional is an understatement, I wish I looked on-line before using them…PLEASE DO NOT CALL 1-800-4-MYHOME YOU WILL REGRET IT. Please take m y advice and you will save MONEY and AGGRAVATION.