I had Air condition warranty agreement with Sears over 6 years for 2 unit, last week when i called in for tech to check the Ac he told me that I didn't have for the Electric furnace /air handler covered. I was upset meanwhile i renewd my Ac warranty for another 3 year when the tech told us about this issue we called back the same day to confirm the sales person said there is not such a thing for to get 2 more unit warranty, the tech came back to fix the problem he issinted that if somethign happens he can't fix it, I called and they told me yes i have to buy anothe 2 unit warranty.
for more then 6 years they came they fixed inside electric furnace and no one told me that i wasn't covered.
Sears said they were sorry about it and they can only give me $25 gift certificate for the sales person didn't explain to me correctly i refused it and canceled all my warranty service.