I bought mens wear at sears and submitted rebate for $50 reward card. The rebate appeared to be successfully submitted on Sears web site and after few weeks it appeared "paid" but I never received it in mail.
I followed up 5 times by using "contact us " feature (there is no phone number you can call) and everytime they would send same automated response to wait for 3 weeks. I have waited 6 weeks for the rebate and followed up 3 times for the rebate but they would not send it.
I will NOT recommend sears to anyone in future.