Called on Thursday to make an appointment to have my range repaired. - It smokes each time you turn the oven on. It's clean and has been cleaned twice. Keeps smoking. Sears made an appointment for Friday between the hours of 1 to 5 PM. Called repair number at 4:50 since the repairman had not called or showed up. Customer service indicated that the repairman would call me back in a few minutes. This was at 5:00PM. The repairman called me at 5:30 and indicated that he would be another 45 minutes before he got to me. He also lied and said that he was just assigned my repair job at 4PM today. My repair appointment was made yesterday at 5PM. I let the repairman know that I could not wait any longer for him and I would reschedule. Sears repair called me right back after talking to the repairman and I asked if he was just assigned my repair ticket at 4PM today. The customer service rep. said that was not true and I told her that their repairmen should not lie to customers and represent the company. Now I can not get my range fixed until Tuesday between 1 and 5. What is happing to the repair service at Sears? They have no respect for customers time . I AM Very Disappointed in Sears Repair Services!!!