On July the 3rd I purchased a laundry Center from the Sears store listed above to be delivered on the 5th. When it was delivered the dryer turned out to be gas and not electric. I tried to get the delivery team to take it back with them when they left and they refused. I then went to the store, and ask for a manager. A man (Paul Binko I can only assume) even though his sales clerk number matched someone named John, changed the order, and said it would be delivered on Wednesday (this was at 10:00am in the morning). That afternoon around 4:00pm I had a voice mail from the dingbat clerk (Nicole Renshaw) stating that she had tried to reprocess the order, because the man that rang it up that morning messed up her commission (like she even deserves one). She wanted me to come back into the store so she could rering it with my card so she will not lose her commission and oh yeah by the way she screwed up the delivery day and now it will not happen till Thrusday. I went to the store and proceeded to attempt to cancel the purchase entirely, and to try to get the other one out of my house. To make this short, after a lot of hassles for the next two days I finally got rid of the other one that I could not use. But here it is over a week later and they still have my funds held up and not returned to my account. I find this very bad posture on their part. Since they took the funds immediately, they should return the funds the same way.