Sears Home Improvement Los Angeles, South

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Category: Home & Garden

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Los Angeles, California, United States

Sears Home Improvement Los Angeles, South Reviews

dteshome January 11, 2011
Breach of Contract
Sears canceled my contract after signing, approving, cashing my check and scheduling the installation!
They supposedly made a big error in pricing! Please see below. I am currently deciding on the best attorney.

The Generam Manager, Marlon Aguilar, turned out to be a dishonest person who speaks from both sides of his mouth.

>> Sent: Tuesday, January 04, 2011 11:17 AM
>> To: Suzy Dempsey; Marlon Aguilar
>> Cc: Leslie Bayas; [email protected]
>> Subject: Breach of Contract/Bait-and-Switch scheme
>>
>> Dear Suzy:
>>
>> I am writing this in response to your telephone call on Thursday,
>> December 30th, 2010 regarding the contract agreement that Sears
>> entered with me to replace the roof on my home.
>>
>> According to your explanation, your sales person, Philip Navaro, made
>> a major mistake - that he under-sold the roof replacement job by
>> $15, 000 and that I was supposed to pay $38, 000 instead of the agreed
>> upon, contract amount of $23, 291. You further stated that your VP has
>> stated that "... if we do the job for this amount, we will all lose
>> our jobs!" and that you are "offering" me to pay or finance "only" an
>> additional $5, 000 out of the $15, 000 that you supposedly under-sold
>> the job by. You also reminded me to read the fine-print in the
>> contract. Thank you very much, I have done so, and I had my attorney
>> review it as well.
>>
>> Well, as I expressed to you during my conversation with you last
>> Thursday, I will not agree to this bait-and-switch scheme under any
>> circumstance. This is a breach of contract and I have documents
>> (contract, cancelled check, credit department approval, emails from
>> Mr. Navaro), witnesses, etc., etc. to proof it in a court of law. What
>> I regret is the fact that I failed to research your office, Sears Home
>> Improvement Los Angeles South, to check your record; in case you are
>> not aware, there are many individuals that are willing to talk about
>> their "experience" with your particular establishment!
>>
>> Please be advised that I have both the resources and the resolve to
>> take your corporation to court as I find this type of business
>> practice by those who represent Sears, one of the most respected
>> corporations in the United States, to be absolutely deplorable.
>> At this stage, I am asking you to honor the contract agreement that
>> you fully executed and have my roof replaced as scheduled.
>>
>> Respectfully,
>> Dan Teshome

Please let me know if you are planning to schedule a call as you
indicated. I am available today given an hour notice.

Thank you,
Dan Teshome


---------- Forwarded message ----------
From: dan teshome <[email protected]>
Date: Wed, Jan 5, 2011 at 8:22 AM
Subject: Re: Breach of Contract/Bait-and-Switch scheme
To: Marlon Aguilar <[email protected]>


Mr. Aguilar, are you able to scheduale a meeting via telephone for 12
noon?
Please let me know.

Thanks,
Dan Teshome

On Tue, Jan 4, 2011 at 3:01 PM, Marlon Aguilar
<[email protected]> wrote:
> Fair enough, I'm reviewing your file and am confident we can come to a amicable resolution.
>
> -----Original Message-----
> From: dan teshome [mailto:[email protected]]
> Sent: Tuesday, January 04, 2011 3:00 PM
> To: Marlon Aguilar
> Subject: Re: Breach of Contract/Bait-and-Switch scheme
>
> Mr. Aguilar, I will let you know what the best time will be. At this
> stage, please limit all further communication to my email alone -
> don't copy anyone else as that will mean extra cost and a point of
> "no-return" as far as a quick resolution is concerned (this, of
> course, does not apply to your associates).
>
> Thanks,
> Dan
>
> On Tue, Jan 4, 2011 at 2:42 PM, Marlon Aguilar
> <[email protected]> wrote:
>> Mr. Teshome, I would like to set up a time for me to discuss this matter with you. Please let me know when is a good time and day and we will schedule a call.
>>
>> -----Original Message-----
>> From: dan teshome [mailto:[email protected]]

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