Sears Kenmore electric range oven

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Category: Home & Garden

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San Francisco, California, United States

Sears Kenmore electric range oven Reviews

jd90277 March 9, 2011

Toxic Material in Oven Seal

My Sears Kenmore Electric Range Model 2290102000 oven seal contains toxic materials. A few minutes after I turned on the automatic oven cleaner, a foul smelling toxic gas filled my apartment and created a cloud. There was no way to shut off the oven. I even tried unplugging it. But nothing would stop the oven cleaning. When I tried to open the oven door, a flame shot out. Everyone in our entire apartment building left their apartments and went outside because they could not breathe. Sears sent out 3 repairmen on 3 different occasions and only the last one admitted that the seal on the oven door was the problem. He replaced the seal. But now I am scared to clean the oven. The toxic materials might get into my food. My lungs are already damaged. How can I get Sears to admit that they used toxic materials in the seal? Are there any class action suits that I can join?

grincher1 October 2, 2009

Oven Broiler element caught fire

My Kenmore electric range caught fire while broiling a steak. The broiler element became white hot and continued to burn after power was shut off. Fire Department called. The element broke into white hot flaming chunks and fell to the bottom of the over where it continued to burn white hot. I purchased the oven new about 5-6 years ago.

Sears web site customer service does not handle this type of complaint. Phone numbers are for service or delivery only. I cannot get through to someone who will help me.