Sears Kenmore Elite Trio

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Category: Home & Garden

Contact Information
1492 N. Mountain Avenue, Claremont, California, United States

Phone number: (909) 625-1207

Sears Kenmore Elite Trio Reviews

RLG January 4, 2009

Interior light

I have had the same problem as expressed by others concerning the interior light. The light would not turn off on two seperate occasions melting the fixture, spoiling food and nearly causing a fire. Both occasions were after the standard warranty had expired. I did not purchase the extended warranty because I believe a $2, 000 + applience shouldn't need one. Sears was only responsive in charging the $65 service charge, exactly the same story as I have read here... I refuse to pay to have someone come out, waste my time, then charge me more money to repair something that should never have broke. The only way to fix this problem is a complete recall. I filed a complaint with with the U.S Consumer Product Safety Commission and other who have this problem should do the same before a fire starts and possible lives are lost. In the meantime, I will not recomend Kenmore products to anyone, overpriced with no support.

November 5, 2008

Door switch wire harness / Light Bulb Assembly

November 5, 2008
We also bought a Kenmore Elite Trio Model # 795.775 in August 22, 2006
This morning 11/05/08, we woke up to a burning smell in the kitchen. I opened up the refrigerator, the smell of burning plastic was from inside the refrigerator. I found the lens cover to the lights barely hanging to the fixture. It was melted around the edges. I took off the lens, and burned my fingers in doing so. The light sockets were burned and all my food on the top shelf was extremely hot to the touch. I figured the bulbs were the problem. I waited until they cooled down enough to get the bulbs out. I had to be sure not to wait to long or the plastic socket would cool to much and seal around the bulbs. I noticed that each of the bulbs are 60 watts, that make them 120 watts heating up a sealed unit and could start a fire. I got the bulbs out and found that all my food was warm and had to toss it out.
I also had a freezer icing problem as well. I believe that the light bulb is the issue in the freezer. So I took the out as well.

Kathleen McCall