We purchased a washer, dryer and a Refrigerator freezer all Kenmore Elite series. We purchased the 3 year warranty and scheduled the routine maintenance as we were instructed. And we were pretty satisfied for the past three years. HOWEVER now that the warranty has expired on all three we are experiencing nothing but problems. First the biggest issue the washer the now famous "F1" code 6-7 times it has to be reset and then just maybe it works WE HAVE NOT BEEN THAT LUCKY LATELY WE HAVE TO WASH OUR CLOTHES AT MY MOTHER IN LAWS HOME. THIS IS COMPLETELY UNACCEPTABLE. Of course our serial number is not part of recall. The refrigerator / freezer ice maker has never worked right the tech blew it off as poor water pressure and the freezer is building up ice behind the plastic next to the blower. Our old one worked fine. We have for years purchased products at Sears, from Craftsman tools to Kenmore appliances the products are getting worse in craftsmanship and quality. I will never walk back into a Sears until I get some resolve to this washer "F1" issue

Former Sears Crafsman and Kenmore purchaser