Sears Kenmore oven

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Category: Home & Garden

Contact Information
Massachusetts, United States

Sears Kenmore oven Reviews

Fire Hazard November 27, 2009
Fire Hazard
Hi have an electric Kenmore Range model #95824003 which overheated and almost started a fire. I was making Thanksgiving dinner when I smelled something burning. I opened the oven which had been set at 350 degrees only to discover the top broiler element glowing red, and my pies charred and smoking. I quickly removed the pies and turned off the oven. I waited a few minutes and turned it back onto bake. An error code flashed for a brief second, and the broiler element went back on. We had to unplug the oven to keep the element from turning on. Even with all the settings on off, the broiler element glows. We called Sears, and they said we had to wait for a week for a service call, and pay $129 just for the person to show up. Then pay for a part and labor to put it in. The range is less than 6 years old and was on sale for $950 when it was purchased. This is obscene. I should keep an appliance in my home that has no fail safe shut off? I called my local Sears and they said there "was no recall, and I have to go through the service department no matter what" When I pointed out the fire hazard the sales manager said "You have to go through service."
hyce January 5, 2009
fire
Our 5 year old Kenmore Elite Electric Range (model 790.9911) caught fire last night and we were very fortunate to have been in the room.
I turned on one burner to heat water and turned the (convection) oven on to warm some food.

Within 2 minutes, we heard an electrical crackling buzzing sound instead of the convection oven fan noise. I immediately tried to turn off the oven and black smoke began pouring out of the back of the oven and the stove would not turn off. Within seconds, flames were shooting out of the back of the oven where the vent grill is. My husband ran to turn off the main power in the house. Fortunately the flames extinguished themselves before catching fire to the cabinets.

The fire department examined the stove and outlets and said all looked to be in order - that it was clearly an electrical fire within the stove.

The electronics of this stove were funky from the start -- the clock never worked properly, speeding up in time whenever the oven was in use. While we lived with this quirk on a $1200+ stove, we did NOT expect it to start shooting flames!

Very dangerous and disappointing.

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