Hello, I have complaints against the 3 sears stores listed above.. First I went to the sale at Kinston. The sale started at 8:00 am. I was there at 9:30 and was told they didn't have the table I wanted. So we called the Goldsboro store and was told they had 3 but when I got to the store they said they didn't have any. So then I called the Greenville store and was told they had one so I asked them to hold it as I was on my way. Now we've gotten it straight or so I thought, it was to be delivered today 12/17/ 09. I got a phone this morning telling me that they be there today between 1:30 & 3:30. When 3:30 came I called the delivery people and was told that they got a phone call from me to reschedule the delivery for the 24th. I did not call them. So I call the manager at the Greenville store and he tells me that he would investigate it. Time passes and I did not here from him, so I called again and was told that the table was picked up from the store on Tuesday. So I ask where it is, he tells me it is in Raleigh. Ridiculous!!! . So I go to the Greenville store and given the run around. I told them to forget it I want to put the credit on the Sears card I applied for and got approved for. The table plus delivery and assembled was $ 606.02. So to finish this, Sears lost alot of money, I will not buying anything from Sears again. As soon as the card comes in the mail I am going to cut it up. To make it right the manager should have called delivery and tell that they needed to bring that table asap. I hope you will get them straightened out, so this does not happen to anyone else.
Thanks in advance for any help you can give me.
Lorri Bubak
2680 Pine Knoll Drive
Kinston, NC 28504