I visited a Sears Outlet store a week and a half ago to find a Coin-Operated washing machine on sale. After speaking with a sales rep with no indication of any problems besides some scratches, I purchased the item and set up delivery times. Come to find out a week and half later after missing 3 scheduled delivery times, due to no product, the item is still on the sales floor, but broken. No one at the store knows what is wrong, but they can't deliver the product or a like replacement.

Overall, POOR CUSTOMER SERVICE, POOR SALES MANAGEMENT, AWFUL FOLLOW UP, and EVEN WORSE CARE FROM ANYWAY AT SEARS!

I've been annoyed with Sears before, but they have lost a customer for life!!! It's no wonder they filed bankruptcy! Won't be long again with this lack of service!!!