I received my Sears rebate in the form of a Citibank debit card. Thanks to the postings on this site, I read the fine print and was wary. The fine print said I could request a paper check, but the website listed does not exist and the phone number provided just loops you continuously after saying that you can check your card balance by entering its number. However, I sent an email to the address that came with the card and received a response within an hour saying they were sending me a check within a week. We'll see. If you don't hear from me again, the check arrived!
When I called the Sears Rebate Center to ask for help, they essentially told me my problem was with CitiBank since the rebate form stated the rebate would be in the form of a debit card. It is, however, also Sears' problem for setting up the rebate through such an unreliable bank. I too will not be returning to Sears, where I have always purchased my appliances and lawn mowers.