I purchase a Kenmore elite frig in Aug 2010. Since I made the purchase I have had 4 service calls to fix it as it does not cool. I have yet to have it fixed. It is now Jan 2011 and I am waiting for the next service calls. I have talked to managers that tell me their is nothing they can do and I just have to keep making appointments to get it fixed. I have had the run a round on every call. Every service man that comes tells me they are so new they do not know how to fix them. I believe this, as I have one that you can not even put food in. Help I am out of ideas!