On 9/21/2009 I purchased a samsung refrigerator to be delivered on October 27, 2009. Upon waiting for 3 weeks to get this refrigerator I received 4 phone to make sure delivery was set. The morning of I received another phone call stating that the refrigerator could not be delivered due to damage.

Now imagine my anger. I sold the old refrigerator and had a neighbor on stand by to help. I myselg rearranged my week schedule and week end schedule to make this happen. I also did not grocery shop as to make this easier. 4 hours before delivery I am informed they can not delivery as promised. I had a missed message on my phone from a person that could not speak english.. go figure!! I called back to get and I m sorry. I then proceeded to call the store in Roseville to find out my sales person was off and there was no manager on duty... Again Im sorry..

I then called my credit card company and cancelled everything.. If that is the kind of service I received before I get this applaince I can only image what I would get for the next 20 years of Owner ship.. Oh yeah and speaking of charge card. I received the bill in the mail that was due on Oct 18, 2009 and hadnt even received the product.

Great way of doing business in an finacially strapped economy and business begging for business!!!