Just want to warn people about Sears service Dept.(AUTO) Wilmington N.C, I went to Sears was going to let them change my oil in my BMW until when i asked the person(male) to check my oil in my car, his response was that the only way he could check the oil was to drain all the oil out! Im not that stupid you dont drain the oil out to check it. So tell me where do you find these people? No telling what they would have done if i had actually let them change the oil maybe take the engine out for an oil change. Unreal! So i hope this information will be usefull to others. Thank you Susan