I currently have a inoperable dishwasher and an inoperable washing machine. Each time I call to schedule repair service, they give me a "first available" appointment that is always two weeks out from the date I am calling. I am told that I must be available between the hours of 8am and 5pm and that if they try to contact me and I they can't get me, my appointment will be canceled. Luckily, I work from my home, otherwise I would have missed 4 full days of work for dishwasher repairs alone. Yes, four. The first man said he knew what the problem was, ordered a part and yes, I waited two weeks for it. When that part came, he installed it and left. I used the dishwasher and it was still leaking. I call again and get the same response. First available appt. is two weeks out. That man comes, tells me he is 100% sure what the problem is. Another part ordered, two more weeks. He installs the new O-rings - guess what. More leaking. A man came again yesterday, spent two hours in my home running the dishwasher. It did not leak while he was here but he ordered another part. Still I do not have a working dishwasher.

Yesterday I had a flood in my laundry room and my washing machine is indicating there is a motor problem. I call for Maytag service and they use A & E Factory Service. Again, first available appt. is 2 weeks out.

Last week my treadmill stopped working. You guessed it - first available appt. is two weeks out. If I was working outside the home, it would be cheaper to go out and buy all new appliances than to take work days off without pay. I can't work out, wash my dishes or wash my laundry without great inconvenience. This is not customer service.