We bought a Sears AC unit thru wall/Window 28, 000 BTU in the fall of 2008, in the summer of 2009 The unit quit cooling . It was a few months until warranty expired. After coming out to our home 3 times a compressor was shipped to be put in the unit. AC not used until May 2010 from 4pm-8pm to save money. The unit quit cooling again after approx 1 mth. Warranty exp. Repairman that looked at unit said that there had to be a problem with the reinstallation of the compressor i.e broke a coil or not connected properly because all the freon has leaked out of the compressor. Sears informed us that after 90 days they don't warranty the service. It was Oct and cooler weather and no need for AC and didn't think that it would happen so soon after being repaired and waited to use it again. Now we will be out hundreds of dollars to get the freon replaced and damage repaired. Where is the Sears that used to stand by their work and appliances. Check out the prices of their Kenmore 28, 700 BTU AC untis. They are not cheap priced. I have bought so many major items from Sears and have already had trouble with the Mower and the AC both. They have agree to come out on the 25th and waive the labor but we must pay for the parts and freon. I am wondering just how expensive that will be. Will let u know.