I bought a GE washer from my local sears and was told when I bought the warranty that if they come out and have to fix the machine, I would get a new one. 19 months and 5 service calls later, they tell me the repair man has to replace parts on each call out. I said the part is broken and he just readjusts the part, so it works for a few months. I will never buy anything from sears agian, not just appliances!!!