Saturday - July 18 - 09 8 a.m.
Sears technician - Edwin/ID #0499285
PROBLEM: Refrigerator leaking - puddling in front of refrigerator
Techician performed the following - his comments: Found tube to filter housing leaks - repaired and installed new filter (MY COST - $ 67.53) tested - o.k. no leaks
LATER THAT EVENING : : : :
PUDDLE IS BACK ! Problem persists
Now the inconvenience of again having to schedule a technician -
I am a long time Sears / Kenmore fan -
this problem needs to go away-please.
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The company does not honour the warranty claim and makes you pay for device repair even if you are not at fault.
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