ON 10/6/2010 I WENT TO THE K-MART STORE TO PURCHASE A TOASTER OVEN, TOASTER, BLENDER, A COUPLE OF PANS AND OTHER ITEMS. WHEN I WENT TO PAY THEY WERE GOING TO CHARGE ME $29.99 FOR THE TOASTER OVEN BUT WHEN I WENT ON LINE TO SEE IF K-MART HAD A TOASTER OVEN IT CAME UP WITH A PRICE TAG OF $26.99, SO I WENT TO K-MART TO PURCHASE THE ITEMS. THE MANAGER WAS NOT IN SO THEY GOT A WOMAN PATTY WHO SAID SHE WAS THE ACTING MANAGER AND RUDLEY SHE TOLD ME THAT THE K-MART STORE DOES NOT HONOR THE PRICES THAT ARE ON LINE K-MART.COM. I COULDN'T UNDERSTAND WHY K-MART WOULD GO ONLINE TO SCAM THE PUBLIC TO COME TO THE STORE AND GET RIPPED OFF. I LEFT ALL THE MERCHANDISE AT THE CUSTOMER COUNTER AND THE ARROGANT ACTING MANAGER PATTY (WHOM SHOULD'NT BE AN ACTING MANAGER FOR A GARBAGE SHED), SAID THAT'S THE WAY IT IS, HAVE A NICE DAY. AND I LEFT THE STORE.
I HAVE DEALT WITH K-MART FOR MANY, MANY YEARS AND NEVER WOULD BELIVE THAT THEY WOULD SCAM THE CONSUMER LIKE THIS. AND K-MART HAS THE ODASITY TO HAVE A MOTTO SUCH AS THIS:
KMART.COM IS DEDICATED TO PROVIDING OUR CUSTOMERS WITH A SUPERIOR LEVEL OF SERVICE.
WELL THAT SOUNDS LIKE A BUNCH OF BULL****. I AM SO DISAPPOINTED WITH KMART AND I ASSURE YOU THAT THERE ARE MANY CONSUMERS THAT AGREE. I KNOW THAT THIS HAS NO EFFECT TO YOU BUT IN TIME YOU TO WILL BE OUT OF BUSINESS.
MY NAME IS SAL MASTRELLI AND MY E-MAIL ADDRESS IS [email protected]. MY CELL NUMBER IS 561-727-5606.
OH, AND BY THE YOU AND YOUR ACTING MANAGER AT KMART HAVE A NICE DAY.