My wife and I purchased a Kenmore front loading washer and dryer from Sears on May 17, 2010, in Rochester Minnnesota. In January of 2011 the dryer stopped heating. A service call was made, and the technician discovered that the thermostat(heating regulator) was the wrong model. How was this not caught in production? I would think that the production facility would have a QA team with the same tools as the technicians have. A diagnostic check at the end of production would have caught this. Better yet, why were the wrong parts put on that production line? There should be controls in place which prevent the mixing of incorrect parts when setting up the line for a specific model. This makes me nervous about what else might fail on my dryer or washer. Are there other bad parts, which may lead to my appliances starting a fire? My confidence and respect for Sears used to be, "this is the place to buy appliances". Now it is "tell my friends to avoid sears because they do not seem to care about quality any more". The salescheck number is 026021263164.