we had called sear while looking online for a washer for are cloths we had thought we were gonna be happy with the washer we had ordered the rep on the phone had asked for the item number we were looking at so we had gave it to her n we had told her we like the style of the washer we were looking at and told her the only problum was that it was only 1 cubic foot she had assured us that that was a type o and that it was 3 cubic foot so we went on with the order when they had delivered the unit it looked like a little play set that we would buy for are kids we were very unhappy with the unit so we had called sears toll free number they told us we would have are money returned back to are gift card that we had used to purchesed the washer and had sent ups to are house to pick the item up today we had called sears to see when our money would be back on our card to go to a sears store and pick up a unit that was in stock when i spoke to sears they were very rude and would not give us are credit back on are card and said it would take 10 days to make a dission on weather or not we would get our money back (we never opened the box ) then it would take a additional 10 day for them to mail us a check we are very unhappy with sears and will never go to a sears or a kmart again i do not see how they stay in business working that way i am also contacting the BBB on this matter
thank you for youre time
Clyde Barker
p.s NEVER USE SEARS UNLESS YOU WANT A HASSEL

I have been working for Sears Holdings for a while now. And I work at the Kmart in Fitchburg, MA. I am a good worker and follow the rules. But no matter how much I do for them or how much training and knowledge I have I will never get a raise. I was rufused a raise for being there almost 1 year and a half!!! There are three new associates whom has been here for about 2 months, and I just realized that I have been trainign them for nothing...They make the same pay as me, and sometimes get more hours than me!!!?? They say it's because their new and they need to get in more hours than you. But it's been over a month!!! Hello!!!??? Why should I be denied a riase...?? Well, they also said it's because they're at a PAY RAISE FREEZE!!!? Well, I know that there are three or more associates that got their raises because they switched to a higher or other department. So why, again, should I be denied just a $0.25 raise? I mean I work two or more department myself!

Does anyone else think this is BULL!!!??

I have tried to contact corporate but they have not replied. I have talked with my fellow associates and they all say YOU NEED A RAISE NOW!

HELP ME PLEASE! THIS IS WRONG!