I ordered a lawnmower starter, from SEARS, in Tyler, Tx. Amount $200.00. They sent it, but the attachment holes were off, to where I could not install it. I returned it to the order house, in Dallas, Tx, via the post office in Jacksonville, Tx, through Tyler Tx. to Dallas Tx. I sent it Prioty mail, which cost, $8.00. Now, sending it that way, by Prioty mail, I didnt think about saving the reciept, which I should have. The order house, in Dallas, said they never got the starter back. The post office in Jacksonville, said they could not do a thing about getting my money back, without a reciept. If thats the case, everyone that looses their reciept, they loose their merchandice. I would say they have a pretty good scheme going on at the post offices, they just set back and wait, until you come back without your reciept.. Since they are the ones who lost it, aren't they responsible for it? That is too much money lost, to be taken so lightly. Hope this helps somebody else, and breaks this ring of thieves, who are loading our packages.