Like everyone else on here - I took them up on their offer of 2 free travel mugs and coffee for $2.00 - great deal - RED FLAG!
I recieved my 2 cups and 2lbs of coffee - the next day - I recieved another 2 lbs of Coffee - I called the company 888-217-2233 - got someone from their CS dept who said there was a shipping error and there were actually 2 more shippments on the way - All I needed to do was to refuse them and once they recieved them they would refund my card.
I took that package and the others to the post office and sent them back. it is now 30 days later and the 4 charged for $39.70 EACH are still on my card.
I have called several times to get an office closed recording in the middle of the day - or to get a ""customer service"" rep with no service other than the canned story. I asked for a supervisor - all in corporate meeting - left VM - called back - now at lunch - spoke to Kim a supervisor - who was less helpful that the rest of the people.
Each time the story changes - refunds processed - product not recieved back - blah blah blah.
At this point I have contacted my bank to dispute these charges - I am still inside of 30days so I hope the bank will be able to help.

In addition, I am contacting the BBB in IL to file a complaint and considering a Class Action suite - to try and shut them down! I am unemployeed right now so have noting but time to be a pain in their A**

One post on here showed the Presidents name under a company - Peel Inc.
Visit www.peel.com - there is a number there bu no one answers the phone.

This is a SCAM pure and simple. One of the reps advised me they only process their refunds 2 times a month! That speaks volumes to the nature of this business!