I received unauthorized charges posted to my credit card from Seattle Coffee Direct. CO. There were 2 unauthorized charges of $38.95 each, posted to my credit card on May 9th and May 19th, which caused my credit card to overdraw. I called Seattle Coffee Direct.com and spoke with one of their representatives regarding this matter, on May 21st. I was told these charges would be refunded to my credit card. I was given a reference number regarding this conversation: (#22396). I mentioned to this person these charges would cause overage charges and I received no verbal response from this person regarding that. I had to call my credit card bank and file a fraud complaint, regarding these charges and ask my bank to please not charge overdraft fees. I will be receiving the forms (through mail) from my bank for filing fraud complaints. If Seattle Coffee Direct refunds these charges prior to me receiving, filing, and mailing the fraud complaint forms against them, I will not need to complete this process, (As my credit card bank informed me). Thank-You.
Sincerely,
Debra Bischoff.