Seattle Direct Coffee

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1 stars
(30)
Category: Lifestyle

Contact Information
United States

Seattle Direct Coffee Reviews

morningglo May 8, 2009
refund runaround
After returning the coffee which was charged to my account immediately with the trial, I was told it would be 10 to 12 days after the return which took 2 weeks. They charge you immediately but take their sweet time refunding your money. So now it is the 12th day and no refund. Customer service gives you a lot of sorrow but no timely action, promising another 3 to 5 days for my refund.
laurie92291 February 6, 2009
refund
i had gotten one order from seattle direct coffee, never agreeing to more than one order and i was charges 38.95 for an order i never authorized. i have contacted them 3 times since around jan. 12th. wanting a refund the first person told me it would take 10 days so i watched my account everyday for the refund and it never came. i contacted them again on feb.2 and was told it had been processed and "for some reason it kicked it out" but they assured me i would have it in 3 to 5 days, well i decided to not wait i called again on the 6th of.feb. and was told it had not been processed and it would be done and i would again have it in 3 days. DO NOT ORDER FROM HERE THEY WILL RIP YOU OFF!!
amielizzie January 8, 2009
won't refund charges
I agreed to an introductory offer, with a promise of no further obligation. Every week I received a package of coffee in which they charged $38.95 for. I sent every package back, with "return to sender", and have seen NO REFUNDS! It has been over 2 months since I sent the last package back. When I call them, they put me off, claiming it takes 4-6 weeks for a credit, etc. Don't order from Seattle Coffee Direct!!!
Seung Il December 23, 2008
Scam!
I thought I was ordering $5 promotion which included two bags of cofffee and two travel mugs. I find out later that they charged $25 and then $38.95 each month. They are total shameless scammers - when I called them and got a hold of a representative, he told me that I missed the fine print. Man, I never miss the fine print, EVER. And they don't know anything about how to select or roast coffee beans. Their coffee sucks. Seriously, how can they call themselves "Seattle" Direct?! STAY AWAY!!
Iceonfire1999 December 19, 2008
FRAUD
They dont tell you all you need to know, like they send the coffee every week at almost $40 bucks per shipment, and even after you cancel the membership and return the unopened packages they refuse to refund your money. They are LIAR's and CHEAT's, I am letting my Credit Card Company Deal with them now, It's called FRAUD, buyer BEWARE
December 1, 2008
Refusal to refund money for returned products
O, ostalem;u amsewered am advertos, emt fpr tjeor [rpdict bit im[pm rea;ozomg that [erjaps deleting the infor was ot enough I emailed asking that the infor be cancelled. When I rec'd product anyway I wrote asking for directions for returning and getting a refund but instead of answering my leter they just kept on sending the product--24 oz. of coffee per week at a price of either $38.96--or once in a whie $39.26. I finally started refusing shipments and returning them to sender meanwhile calling the customer service line and sjpeaking to Kevin who promised me that all I had to do was return the product and a refund would be issued. When no refund was forthcoming I again wrote t o the comany at both what appeared t be the main ffices--in Evanston, IL and the shipping poit in Nes IL.This has been going on for over six weeks now and I still have not een had the courtesty of a reply, They owe me oer $200.00 and they are not making any effort to meet their obligation. Obviously this is an unethical business ractice.
October 25, 2008
over draft charges from late refund
i responded to an offer and ended up with that offer and a charge of 25 dolllars pluss receiving two unauthorized shipments of their coffee totaling another sevety dollars. now my bank account it over drawn and has overdraft charges due to their lack of timeliness to refund, in the amount of two hundred dollars. THIS SUCKS...
October 2, 2008
Overshipment and Ripoff
I saw an add for 2 coffee cups, 2 travel mugs, and 2lbs of coffee for 5 dollars on Facebook... I followed the link and signed up for Seattle Direct Coffee. A few days later I had the offer arrive at my house... a few days later I had the same 2lbs of coffee I already received arrive at my house... a few days later (within 10 days) another 2lbs of coffee came... HOW COULD ANYONE USE THIS MUCH... I looked online at my bank statement... I had been charged 9.99, 26.00 and 34.00 for each of these shipments...WHAT HAPPENED TO FIVE DOLLARS

I canceled my subscription with them immediately but wanted to warn others that this company is like a Columbia House/BMG Music for coffee and they will simply charge you for the coffee they ship. I have been told I will receive a refund when i return the shipments.

Thanks for the overdraft charges SDC, I really need that right now!
August 24, 2008
MAJOR SCAM
I also responded to the '$9.00' online survey. I was suppose to get 2 bags of coffee, 2 mugs and 2 warmers. I have yet to receive the warmers. I HAVE RECEIVED 12 BAGS OF COFFEE (6 of which were open when I received them) AND A TOTAL OF $180.80 CHARGED TO MY CREDIT CARD!!! ALL OF THIS from 7/20/2008 thru 8/17/2008!!
I always purchase coffe beans and grind it myself. This coffee leaves a white flaky residue in my grinder. As someone who drinks coffee daily, I have tried alot of different brands. This coffee has a bitter after taste.
Anyone out there who doesn't mind paying a premium for coffee should order Starbucks. Not only does the coffee taste better but it doesn't cost near as much.
August 13, 2008
Multiple Shipments
I too received charges for a second order within 4 days of the first. I have a cancellation number. They are refunding the second charge. I didn't see this page before I ordered. I just wondered how many of you were going for something like 5 for $5? And was the real reason you ordered was to qualify for some other prize (like silver, gold, etc. qualifications groups).

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