Watch out for Seattlecoffeedirect.com. They are scamming consumers. They posted two separate fraudulent charges to my account. These charges stemmed from a purchase which was only supposed to be a one-time charge of $5.00 for 2 bags of coffee and two travel mugs and two coffee mugs as the advertisement stated. The advertisement was on the Facebook.com game Pirates which required trying a product to complete an offer. Instead I got coffee that wasn't very good (highly acidic tasting), I did not receive the flavors that I asked for, and had two unauthorized charges to my debit card for $38.95 (Total of $77.90) under two different company names (hides their charges), “seattlecoffee.com” and “metro coffee”. When I went online to do some research about them, I found tons of complaints about them on all the scam boards. The BBB processed a total of 550 complaints about this company in the last 36 months. The BBB rating stated the following:

“Based on BBB files, this company has an unsatisfactory record with the BBB due to a pattern of complaints and has failed to correct the underlying reason for the complaints.

Consumer complaints allege undisclosed or unauthorized charges, lack of clearly disclosed shipping and/or membership fees, and deceptive advertising. Consumers further allege receiving multiple orders of merchandise that has not been ordered and/or authorized, and subsequent difficulties obtaining refunds.”

Furthermore, many complainants allege purchasing posters from posterpass.com at a particular price, and report having been charged a much higher price and allegedly unknown fees for the transaction.”

The full report can be found at: http://chicago.bbb.org/WWWRoot/Report.aspx?site=46&bbb=0654&firm=36000239

I am also filing complaints for fraud with:

FTC Bureau of Consumer Protection Consumer Response Center
https://www.ftccomplaintassistant.gov/

Illinois Attorney General Consumer Fraud Bureau
http://www.ag.state.il.us/consumers/index.html

If you have been ripped off by theses crooks you should file complaints too. Maybe if enough of us do they will put a stop to another unethical and dishonest company.

Nathan

Yes, I ordered coffee one (1) time from them. I wasn't happy with the choices of coffee. They continued to send the same coffee as a token of thanks. Now I find my credit card being charged $38.00 for two bags of coffee that I did not order, not once but twice. It was a two to go coffee mugs, two regular coffee mugs and two bags of 12 oz coffee for $5.0o. It was my understanding that the other coffee was a thank you token for your order.

I ordered two bags of coffee from them and they sent it to me and then charged me accordingly, but after that with no written notice they charged me 48.95 i called them and they said that when i ordered the first two bags i joined a membership. I did not want a membership and canceled it on the phone they said they would return my money when i returned two more bags of coffee that they never sent me but eventually did. After i canceled the membership and am currently in the process of returning the two more bags of coffee they charged me again 48.95 and no coffee and after canceling any other shipments.