Seatwave.com
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Category: Other
Contact Information
United States
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Seatwave.com Reviews
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glooey
July 1, 2011
diabolical
**DO NOT USE THIS SERVIVE!!!**
They tried to cancel our exchange for Foo Fighters Milton Keynes at the very last minute claiming that we had cancelled it when we had done no such thing. In fact we had already couriered the tickets by UPS to seatwave. By the time we realised what they were trying to do we had 50 minutes to dash across London to get hold of OUR tickets before it was too late to sell them to a friend. We had a legitimate reason not to go as my wife has had to have major spinal surgery. They tried to put every obstacle in our way. The staff were rude, ill informed and nearly cost us 130.00!
***PLEASE BE AWARE THAT THE POLICY OF MANY TICKET COMPANIES NOW IS TO SEND TICKETS OUT VERY CLOSE TO THE EVENT TO AVOID TOUTING AND THIS MAKES SELLING YOUR TICKETS ON SEATWAVE A VERY DANGEROUS UNDERTAKING AND WILL CARRY A VERY HIGH RISK OF ENDING UP WITH NOTHING. BETTER TO EITHER TRY AND SELL TO A FRIEND OR PAY ANY CANCELLATION PENALTIES THAN USE THIS DREADFUL SERVICE. IF YOU COME UP AGAINST A TIGHT DEADLINE THIS COMPANY WILL NOT GO OUT OF THEIR WAY TO HELP YOU. AVOID AT ALL COSTS!!*****
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Binsone
April 6, 2011
Decent interface masks an absolutely miserable company
Decent interface masks an absolutely miserable company, where the only people who come out of any transaction happy are seatwave. If you're looking to buy tickets, you'll see that any reasonably priced tickets are almost non-existent, whereas if you're a legitimate ticket seller just looking to offload some extra tickets you don't need, you'll have to charge a ridiculous overhead to make the face price back (because of seatwave's fees). Stick to eBay!
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sternship
March 15, 2011
TICKET SCAMS & PROBLEMS
I recently bought a ticket from www.seatwave.com that claims to be an online ticket sharing website for fans to be able to sell on tickets for events that they 'can no longer go to' etc. Anyways, I bought a ticket for an AC Milan football match recently for £50 - when i picked it up, it had the price printed on it and it was worth £10!!! I would like to hear form anyone else who has had dealings with these people as i believe it to be a total scam and that they are conning people out of money!
DON'T BUY FROM THEM WHATEVER U DO!
also, it said 'only 45 remaining!' of course i was sceptical - but i bought it anyway, it said only 45 remaining for the next week :S suspicious?!!
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Edwane
November 26, 2010
Please don't waste your money with this company
WARNING - DO NOT USE I'll keep things short and sweet! Do not use this company! I ordered V tickets, it's one day to the event and they've not even been sent. Customer services contradict themselves, and that's when you get someone who speaks good english. I've spent £15 in call fees and have sent nurmerous emails. I'm now being told that they'll come Saturday before 9am! The concert starts at 12pm! Leaving me no time to travel EVEN if they do arrive! Please don't waste your money! Ticket touts would have been a better option in hindsight!
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Jam B
November 23, 2009
Misleading listings
Absolutely appauling provider.
Listings on the website are incorrect and not kept up to date.
I went to the site seeking tickets for an event via a link on Google, saw the tickets available for the ATP World Tour Finals tennis event and instantly purchased a pair. Seatwave seem to have had a decent reputation and are UK based so seemed fine to me, though once I purchased the tickets it stayed on "awaiting dispatch" for some time. Worried I called customer service and had to hold multiple times, for at least 15/20 minutes each time. Getting through I was put on hold once more to be informed that...
Unfortunately due to a "technical error" the tickets were unavailable and the "purchase shouldn't have happened". Oh dear, not very good. I ended up spending a lot of money that although will be refunded has prevented me from going to the event as it's far too late to get affordable tickets.
Very dissapointed. Customer service was helpful, but the overall ticketing service is appauling and misleading.
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Jennifer_81
September 2, 2009
Received Incorrect Tickets
Paid over the odds for tickets at Wembley to see U2 in August. We believed we had purchased seats facing the stage as this is what was adertised.
When getting to Wembley we realised that the tickets we had were for behind the stage and not in fact the tickets we ordered. We received tickets 3 hours before leaving for London, that is probably why we didn't check them at the time but had no reason to think they wouldn't be what we ordered espcialyl with the price we paid.
We asked for a refund of the difference between the tickets only to be told that the tickets were of same value.
I also asked that they should apprehend the seller as they have advertised incorrect tickets on their site, which bascially is a fraudulant act.
I have not heard anything back yet about the seller, so obvioulsy we feel like we have just been conned and Seatwave seem to condone this kind of behaviour.
Will not be using site again.
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Donna
June 8, 2009
Ticket scam
I recently bought a ticket from www.seatwave.com that claims to be an online ticket sharing website for fans to be able to sell on tickets for events that they 'can no longer go to' etc. Anyways, I bought a ticket for an AC Milan football match recently for £50 - when i picked it up, it had the price printed on it and it was worth £10!!! I would like to hear form anyone else who has had dealings with these people as i believe it to be a total scam and that they are conning people out of money!
DON'T BUY FROM THEM WHATEVER U DO!
also, it said 'only 45 remaining!' of course i was sceptical - but i bought it anyway, it said only 45 remaining for the next week :S suspicious?!!
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