I will be closing my account with SECU. I attempted to withdraw funds from my account. It goes the process but when its time for my money to dispense it doesn't. It prints out the receipt as if I received my funds. I go to the bank to complain about it and they tell me it is nothing they can do b/c the atm balance was correct. I asked if they can review the tape so that they can see I did not receive money and she tells me the camera does not pick up that. So my question is what the heck the camera is for to take pictures of your face only. I am very dissatisfied with them. This is not customer service at all.