About a week ago, a polite casually dressed male came to the door and asked if he could place his company's sign in our yard. I replied sure and he then asked if I was the owner of the property. I told him no, my mother is at work. He then said he would have to get the permission of the home owner. I asked him for what reason and he then began describing the company he works for, "Security Networks". He said in order to put the sign in the yard, our house would have to be a demo home for 3 months, they would replace our current alarm pads free of charge. I told him to come back in the morning to speak to my mother. That night I looked up reviews which completely changed my mind. Sure enough the same male and another male came back the next morning as promised, ready to install. So ready to install he tried to walk into our house once the door was opened. My mother told him that she is the home owner and never gave the okay to install or sign anything. The original polite casually dressed male began yelling at my mother that her daughter (me) had clearly given him the okay. She told him that was a lie, and he became very irate. He then said that he heard her on the phone say it was okay to install. She told him that was also a lie and that she didn't want his product and he needed to leave. Before leaving he yelled, "Oh, and by the way, your alarm system doesn't work". We were so scared we called our current alarm company ADT, informed them of the incident, and they came the next day to check our system which was working fine. We have never had an issue with ADT and they have always sent associates whenever needed. We are just going to stay with ADT regardless of the price, this incident with Security Networks was just scary.

according to my contract, every 3 years my contract it renuew it self. for 6 years i stayed with the same company on the 3 term i wrote a letter i sent it just like they ask me. apparently they renuew my contract for another 3 years. and i didn't want to stay with security networks because its horrible service. please be carefull they renuew your contract even if u sent the requirement to cancel they renuew so they can steal your money for more years

In 2002, we got Alarm-One security system installed in our home in Hoffman Estates (IL). The contract for the equipment was signed for 3 yrs, after which we were told we could cancel at any time. Now (May 2007) we have moved to New Jersey and want to cancel our service. But during this time the accounts in that area have been sold to another company called "Security Networks". We were advised by Alarm-One to now contact Security Networks to cancel. But the customer service at Security Networks told us different things to do every time we called in when the service was still not disconnected. We were told to send in mail, e-mails, fax and request cancellation. We have done all of the above but still they haven't taken any action. It has been months and since we are set-up for auto-payment Security Networks is still withdrawing $40 regularly from our account. Every time we call they make us hold for hours and then tell us to fax/e-mail again etc. Also, now they have come up with a new tactic, they are telling us that we are still under contract and we will owe the remainder of the term amount. In spite of the fact that we signed the contract in 2002 and it was over in 2005. In addition, we have been treated very badly by the customer-service dept. and have even been asked to "get off my (their) phone". This problem has lead to a wastage of a lot of time and money and not to mention the mental anguish.

If their is anyone planning to get a security system from "Security Networks" I want to warn you that DO NOT ever do that!!!

Hope this will help some innocent customer before he/she takes the bait.

- Mischa