My computer came up with virus and said pay for security tool I chose 49.95 and they took $79.90 the $4995 was for two years I t is rig It was difficult to pick the lesser one . I ask for refund . no go the phone number is boscas . all you hear is air. All my bars were showing on my cell phone. I'm a 45 year old woman on ssi and suppmental security., Due to cancer, diabetes and obese they made the virus' happen IT'S BIG FAT SCAM dON'T BUY INTO it. mY STORY IS LIKE THE OTHER COMPLAINTS