On 01/19/2010 I was billed by SegPay, Coral Springs Fla, two times once for Segpay and once for +CREPASS, Sing. Both amounts were for $39.62. I telephoned this number(866 365-4621)at 1130 PM and spoke with Ashley and complained that I had not authorized my account to be debited. She identified both charges and indicated that my account would be credited because of a misunderstanding. A couple days later my account reflected that credit.

Again on 02/17/2010 my account was debited thru Segpay, Coral Springs, (866-365-4621) in the amount of $39.87. I was not aware of this charge until I was reviewing my account. I did not authorized the debit to my account and called the same telephone number listed above and spoke with someone who failed to identify themselves. I indicated that I wanted a refund to my account since I did not authorize the debit. I was told that they could do nothing about the charge. Request that this charge be refunded and that future charges to my account be stopped.
The last six numbers of the account are 984981(visa)
Thank you.

SegPay has taken monthly unauthorized debits of $39. 93 from my bank acct. They claimed that I purchased a prescription plan in January of 2009. I have medical insurance and my prescription are covered with only a $1.00 co pay. I would have NO reason to order a 40 dollar a month prescription plan. Segpay agreed to reimburse only the latest transaction, but not the previous transactions nor the additional processing fee they charged in the last transaction. They will not even tell me where or how this prescription plan order originated from.
They refuse to allow me to speak to anyone with authority such as a supervisor or manager and say they will "email" me with in 72 hours with their conclusions.
They have all together scammed me for over $240.00 not counting transaction fees or other products that my bank and I are still looking into.
I'm not sure how to go about a formal complain but am looking into it but have found hundreds of topics online from others who have suffered unauthorized debits by segpay through a simple google search.