Here is the U.S. PHONE NUMBER for SELECT PLATINUM CREDIT: 1-800-280-8478. I finally tricked an operator in Manilla into giving me this number by pretending to be an irate 5/3 Bank President. The number actually works and is for the "Escalations" Department in Delaware. I spoke to "Cedric" the first time and he hung up on me after a minute. I called back and spoke to "Rain" 5 minutes later who hung up on me after 2 minutes. I called back again 30 minutes later and "Rain" picked up again! This call room is apparently MUCH smaller than the one in Manilla. I tried calling back to "chat" and waste their time like they wasted mine (I had to close my bank account and contact all my auto-withdrawal companies and give them the new bank info) but I only get a recording after 4 rings. Nonetheless, CALL 1-800-280-8478 and get more information. By the way, BLOCK YOUR NUMBER (*67) as every time you call the 877 Manilla number YOU ARE BEING RECORDED!!! You can verify this by asking the person that picks up the phone. Also, one operator read me my phone number!!! Since then I block my calls to both call centers. Good luck and let's get these BA$TARD$!!!

i too was victim of $49.99 charge posing as part of the payday loan process. i have contacted the BBB and am looking for contact info to file civil law suit or class action.. e-mail [email protected]. lets take these crooks down

spoke to foreign person name annette on 9/6 found charge of 49.99 on my bank account and 3 returned checks 27.50 chg each . my bank gave me information regarding charges and told me it was from select platinum credit. Questioned annette at select platinum advised her i never authorized apologized claimed i signed over internet explained i had applied for loan but never through them said sorry will cancel and adj 49.99 within 5-6 days. Today 9-15-10 spoke to peter (this people are from out of the country can barely speak english) claims my refund for 49.99 has expired and cannot credit no one issued adjustment on notes i was very upset and explained this is fraud and i will contact lawyer . I spent about half hour on cell phone and still just claimed he had no supervisor i could speak to and i could cal l 1877-709-2811 i was blown away and told him thats your telephone number said sorry we went in circles and my phone died. Called back from home line spoke to foreign person again gave himself name of ben gave same story claimed peter only wrote hung up and he didnt write anything regarding our long conversation. Something has to be done regarding all of us who are in desperation and apply online for loans and someone fraudulently does this to us in return i hope there is something we can do or something to protect my information from getting to this people.

i had the same problem i had my bank reverse charges and the company sent mea email saying i cancelled my membership but cant get my money back so i wrote my attorney general gave them the information including their address they was stupid enough to give me

I got taken by this company. A couple of months ago we were shopping for loans. You have to fill out their applications even to get any information from them. We decided not to do business with any of the payday loans out there because the interest wasn't worth it. Then the charges started to occurring to our bank account. When I called the company, they insisted that we signed up for a membership. Refused to refund us the $49.99 but would be more then happy to cancel our membership that we didn't want to begin with and refund us the 19.95 they had just taken out. I've seen that others have been taken by this company. I called my bank right away and filed a fraud complaint against them. Now I have to file a police report against this company and get a signed affidavit, close my account and open a new one so that my bank can go after them to get my money back. Lesson learned, an expensive one but learned. So if you have been taken by this company as well, get a hold of your bank, file a police report against them. It's the only way to get them to stop ripping people off.