Hello, I currently have an account with SPS or BKA Select Portfolio Servicing Inc. . My account was originally with another local bank in my area. After my divorce, I could no longer afford to pay my mortgage on time and my accountant was forward to SPS. Foreclosure was pressing. However, thank you JESUS ... I was able to get out of foreclosure through the HAMP program. From what I was told, all of my in the rear mortgage payments and other LEGAL fees were included in the modification and added in my mortgage payments. Well, I noticed that there was a $748.65. I asked about the fee and I was told it was lawyer fees that were added as a result of the foreclosure fees. Lawyers fees ... What? I asked why they were not included with the modification along with the other fees. SPS rep/supervisor said the fees were received after the modification was made. Not only am I having to pay the $748.00 am being charged INTREST. Then I asked for an invoice showing that this charge was in fact LAWYER fees and I told that they aka(SPS) could not give me an INVOICE. I guess I’m supposed to take their word for it and be charged interest on top of the fees. Is this LEAGAL?

My mortgage was sold to Select Portfolio Servicing about 4 years ago. In may of 2009 I contacted SPS in order to apply for a refinance with the Federal Government HAMP Program. this company has been giving me the run around ever since. They insist I do not qualify for the program. Yet, If I go on the HAMP website, I meet every qualification. When pressed, SPS has informed me they did not submit my paperwork because it took over 30 days for me to send them the paperwork they requested. The 30 day period is their self-imposed window to review a mortgage holders' documents. Over the course of the 30 days, they kept saying they need additional paperwork, I send the document in, a few days later they need another document, etc, even though I submitted all documentation at the onset. Then, lo and behold, 35 days after I initiated the process, they call to inform me the 30 day window has elapsed and I do not qualify for them to submit the paperwork to HAMP. That was the first time any mention of a 30 day period was disclosed. Ever since then, they say they have in-house programs I may qualify for. I have lost count with the number of document requests they ask for, and re-ask for the same info i sent them a few weeks prior. In December I qualified for their 3 month trial Forebearance Program. If all 3 payments were made on time (which they were) and the submittal of, yes, you guessed it, additional documents at the end of the 3 month period, then the payment would be permanent. Well, wouldn't you know, they never asked for additional documents and turned me down for the permanent payment. So now, I get to go throught the whole process all over again. This circus show has been going on for just about TWO YEARS! What a quack outfit to deal with! I have contacted the OCC, Office of the Comptroller of the Currency, which suggested I contact the Federal Reserve Board. So, at present, the Federal Reserve has my complaint and hopefully they can render assistance with this problem.

I have been trying for months now to get this handled. Every time I speak with another person and they have another story! Record my conversation! I hope so... I have applied for one modification..Made to much money...Tried for another...They wanted my house payment to be..$3, 367.00 a month. What...I couldn't afford that. Sent in for another modification..After months; 2 foreclosure dates. I decided to send them money any ways for 3 months. 3, 800.00...They sent it back..Wouldn't take my money. Now applied for another..so called modification at 1, 403.00...My 31% cap is 1, 850.00..They denied my application; stating my payment needs to be at 1, 740.00..Hello...I can afford that! They said they can't up my payment on the modification...They can't allow me to do another one? I want to stay in my home...We have struggled, by now that our finances are where they need to be..They won't help! FYI... I have spend money of Paperwork Via fed x over night...$46.00 ++ a pop and some how...they always need something different. They gave me the op to sell my house in 3 months or give them 10k down? Are you kidding me? United States President.. ... I thought you are tying to help us? This isn't help...This is a JOKE!

Where do I begin? I guess at the beginning. Hope everyone is ready for a true horror story worse than anything Hollywood could dream up. We purchased our home in 1998 from my parents. This is our family home that has been in my family over 35 years. We can afford our home and have paid faithfully for our home. In July 2005 we refinanced with Countrywide. No problem paid our payments until about 9 months later we got a letter from Select Portfolio Servicing saying that we were in default and they were going to foreclose. SURPRISE, who the h**l is Select Portfolio Servicing. Apparently they had bought our mortgage and low and behold we were told absolutely nothing about this transfer. We had been paying mortgage payments to a company that no longer owned our mortgage yet kept the money.

So begins our relationship with Select Portfolio Servicing. So we worked this out with them so we thought and paid inflated payments to make up for the payments that were somehow just lost in limbo somewhere. We never recovered those lost payments either. We kept paying our mortgage and about once a year we have to fight with them and show proof that we are paying our payments and go through the whole you now us fees etc... We paid these and kept hoping that eventually they would stop their games. No such luck.

Then in 2008 we get a notice that we have five days to move because they sold our house. What the F***. We call them and they refer us to their attorney who says that we had not make payments for six months so they foreclosed and sold our home. News to us because we had proof of our payments and were never notified of anything from Select Portfolio Servicing.

We went rounds with him and found out they sold it to their own bank. We sent all our proof and they agreed to settle if we gave them $26, 000. So we cleared our 401k and sent them themoney . Their settlement stated that they would admit no wrong doing just that we contested what they said. They set our payment at $1515 a month with a fixed interest rate of 8%. Not great but manageable. We paid these payments and then in Sept. 2009 we got a letter that they were raising our payments to $2200 a month. When we called they refused to give us an answer as to why. We struggled to make these payments and in April 2009 they suggested a loan modification back to where we had originally settled on a payment. They said that if we paid the payments for three months it would become permanent. So we paid and paid and paid and have been paying this payment every month since last April.

Then on 2/26/10 we got a letter from Select Portfolio Servicing that was sent on 2/22/10 that we had until 2/23/10 to pay them $55, 000 dollars or they would foreclose. No explanation just that they wanted $55, 000 three days before we even got the letter. But wait this gets better. On 2/27/10 some man shows up at our home that we have been paying for for 12 years and said he bought our house. Again what the F***. So first thing on Monday morning 3/1/10 (which was my birthday --Happy birthday to me -- not) we contacted an attorney. Yes I know we should have done this a long time before but we are honest and paid our bills and just expected the same in return.

Anyway come to find out they did sell our home on 2/25/10 to a third party, a day before we got their latest extortion demand letter. No notice of foreclosure, no sale date posted, just decided to sell it. Needless to say our attorney is filing a lawsuit first thing this morning and we are going after them with everything we've got. We owed $183, 000 on the house and got nothing but BS from them about everything yet they illegally sold it to some bottom feeder for only $72, 000. Makes not sense to me.

My warning is to anyone dealing with Select Portfolio Servicing, do not deal with them. Pay the money and get an attorney. They may act nice on the phone but it is all an act. They are out to *** over. You will never get the same person twice and never get the same answer twice. I do welcome and appreciate any advice anyone can give me on how best to attack these vultures.

Best of luck to you all, the best thing you can do is get away from Select Portfolio as soon as possible because they are CROOKS and terrorists !!!

i am a customer of select portfolio servicing of salt lake city utah it has been a nightmare i signed up with a company called save my home for a loan modification back in august of 2008 i was 2 months behind at that time i was told there was negotitiations being made to make my payment more affordable i later found out that was a lie as of jan .o8 i paid another company 900 dollars and they are in the process of negotitiating with select portfolio (save my home was paid 600 dollars of a 1200 fee) i am receiving foreclosure letters from a law firm sps has hired the other company is telling me this is just what they do they are telling me dont worry my house is not in foreclosure i am a nervous reck the first company (save my home) had told me not to send any futher payments as this would disqualify me for th loan modification my only objective throughout all of this has been to try and to keep my home, is there no one to trust anymore?