I purchased the Sensa weight-loss system free trial on February 8, 2011 through the phone after hearing an offer on the radio. Since then I have received two more packages that I did not order and $149.73 have been charged on my credit card account without my acknowledgement.

I have tried once and again to contact Sensa over the phone to be on hold for so long that I finally have to hang up. I was on the phone for as long as an hour and fifteen minutes one time. I don’t have the time to be doing this. I also attempted to go online and put in my order id number to create an account and I constantly got an error message that my information could not be found.

According to their advertisement, if you do not cancel within a prescribed time you will be billed 89.00 every two months for continuous shipments.
However, interesting enough, I was billed 89.00 at the end of 30 days of original "free Purchase". Then 30 days later I was billed again for 89.00 .I emailed the company and asked that any further shipments be cancelled and I wanted a refund for my second payment that was taken 30 days after the first one.
They have not responded to my request and do not appear to answer their Customer Service at 1-866-514-2554, 7am to 4pm (PST), Monday thru Friday.When a company takes additional unauthorized payments, I believe this is fraudulent action on their part.

Although this company is clearly using misleading and false advertising, they seem to be making a bundle on the amount of illiterate individuals out there. I read every word on the website and found two separate areas where the company warns of the additional charges for a two month supply. Based on most of the comments I have read here, it is evident that these people were mislead, mostly due to the fact that they cannot read, let alone write, english. Before you purchase anything, remember, buyer beware and if something sounds too good to be true, it probably is. What did you people do in school? I ask because it clear, most of you are complete illiterates!

Ordered trail size for free just paying 4.95 shipping. Not told they would charge my credit card 89.95 eachmonth after and recieve nothing for the money. Was not told you joined anything or had to cancel. This company is like the old scams of years back where they didn't tell you all the details

I AM NOT LOOSEING MY POUNDS AT ALL PLEASE STOP TAKING MY MONEY OF MY CARD.


THANK YOU