Ordered the Executive Model 24 Gun Safe for around $850.00 on sale. The safe arrived in a timely fashion and was installed according to instructions on a level floor. The rug carpet inside the safe was glued to cheap particle board and was coming undone in several places(peeling from the board), plus one shelving board was broken into, but held together only by the carpet(useless). Big complaint is that the safe door does not have a smooth closer and has a binding feel to it when shutting. It will close, but requires some effort. Nothing blocking the channel groves to inhibit closer. Contacted the company and they did email me back within two days, offering suggestions, all which failed to work. The exterior is nice, and the safe roomy, but it is obvious the quality of these safes have dropped considerably in recent years. Could it because they are now made in China?

I have owned two Sentry safes in the past and was very pleased with the workmanship and preformance of those safes, however it is obvious to me that the quality of craftsmanship is not at the same level that older safes made by this company once were. Had I to do it over again, I would consider purchasing something made in America even if I had to pay a bit more out of pocket. On a score of 1-10, I would give this safe a 4.

This was the second safe we bought, they both broke the same way.I reported it within the 90 days but wasnt able to get it to the store. Now they wont let me return it.I don't understand?uugggghhh! They say to report it within 90 days that was what was done! So now I'm just out of 2 safes!This is not fair to us as consumers, we follow the guidelines and still they don't hold up to their end of the deal. I tried to even call the people that make the safe and of coarse i got no where with them either!