On sera concepts website, it clearly states all thier products have a 30 day money back guarantee. I called customer service for being billed another months supply, canceled my auto delivery with them and requested an RMA # to return the bottle I had just been charged for and still have not received.
I was told by a rep (Heather) and thier supervisor (Bill) that the 30 day money back guarantee was only for the trial period, and after that once it's shipped it's yours like it or not. I explained that it does NOT say this on thier web site, and only states all products have a 30 day money back guarantee, implying false advertizing!
This company does NOT back up its products, and NEVER tells you it is only for your first 30 day trial membership, after that there is no guarantee or customer service.
Don't get scammed w/ this product, DON'T BUY IT!