Wish I had seen this website before we signed up for the vacation club! All the complaints I have read are happening to us. The NON EXISTANT free airline tickets. (it has been 11 weeks since we signed up and still nothing) I call the office and never get call backs, am treated rudely by Heather, the receptionist and Brandon, who is another receptionist, but pretends to be a manager when I ask to speak to a manager. He is rude as well.
Sent my Fiance to the office in hopes that he would get some response if he showed up in person. Still not allowed to speak to Alan Bernstein, the Executive Vice president who made empty promises, is never in and does not have a voice mail. They had him talk to a customer service rep who promised phone calls that never came. All this from Serenity.
Then, DVI who books the actual travel. Hard to get a hold of. Call backs are not prompt. Takes weeks to book a simple trip or to get answers to questions. We can book online or via phone directly with vacation spots instantly. Why do they take weeks? Their websites are fronts that do nothing. Live chat on websites are not operational. I had all the info needed from my research including the flights I wanted...she should have asked me, I would have saved her the time.
We booked our honeymoon and I am fearful that it does not even exist! I called Sandals directly and they do show that we are booked...but she could not verify the type of booking...probably the janoitor's closet.
Calling the Attorney General's office tommorow, the lawyer and the Fox news station that has already done 3 pieces on this company. The paper that said we could not cancel the contract is the scariest part of the whole deal. I guess I am getting my picket signs ready to warn off the other potential suckers. Anyone care to join me?

Beware! We were victims of a scam. My husband and I attended a presentation in Newark DE. We agreed to pay over $3000 for travel incentives. Three of the employees bragged how they had worked for Marriott Timeshare. Well, as Marriott Timeshare owners, we sincerely thought that this was a legitimate business. Well, all is not true. We filed a "dispute" with our credit card company and filed a complaint with the Attorney General of Delaware. Thank goodness for that information obtained at this site.

Question: Can anyone tell me about the class action suit in NJ?