serpentini chevrolet

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Category: Automotive

Contact Information
15303 royalton rd, Strongsville, Ohio, United States

Phone number: 440.878.6700
serpentinichevy.com

serpentini chevrolet Reviews

October 29, 2008

Bad Business

We'll here we go! I went in wanting to see a new Impala on October 26, 2008. I probally would have bought it if the salesman wouldn't have played a game. First of all he told me he would be right back after we found the car I wanted and he never came back. So I went inside, I asked for a sales manager. The attitude from some guy sitting around some desk was so horrible I just left . He told me "we'll I have no idea who is helping just walking and see if you can find him, if ya can't come back and if I have a salesman available he will then help ya out"! What the hell is this they had a total of four salesman standing around some car inside not doing anything. So I left and went to another dealership yesterday and bought a new Impala just the way I wanted to.. Walked in, test drove, talked about figures I wrote a check. Walked out completely happy as the way I was treated was the opposite of that other place.

Being a part of a large corportation within the Strongsville community you would think that business in Strongsville would like to keep money withing the community. We'll sometimes to get the hospitality that is honorable you have to buy outside of the community!

Patricia

October 29, 2008

Financing

I went in there thinking that they were the best dealership and after 7 hours of all the games I started to doubt whats is going on. After said and done I bough the car, understanding I don't have the best credit.

Yet I was never approved they lead me to believe that I had the loan no one told me that I needed a co signer. I had the car for 4 weeks all they did for several weeks is just call me and asked me to get a co signer with a better score. So I wondered what now? I am a gm employee and had an approval through GMAC for some first time buyer program. But for some odd reason they wanted to play games and ask me for more money down that what I really needed. So what I did was call my mother whom works at GMAC and find out what was going on. She stated its looks like they are trying to get advance they can not get through GMAC. I was pissed at this point and took the 2009 chevrolet Malibu back. Number one what the heck is a bank fee and why is the price over the sticker price. Anyways good luck trying to rip off someone else. I bought my 2008 chev malibu and at gms with no bank fee with 2500.00 down with no co signer. They stated that is wasn't bad credit it was just limited!

Before you buy from this place make sure you know what is going on!