This Company displayed false advertising for Domain Hosting. And falsely offered six months of hosting free. They tore down my site saying I exceeded a bandwidth, when I had already paid for a year's worth of hosting. ANd now they have my domain illegally.
They claim to have superior tech support, but when someone contacts them, they do not respond, nor do they offer any person person conversation . . .
I am writing in regards to my website (www.equuphoto.com) which I had recently entrusted in Servers4Flash to host following my purchase of a template from Ice Templates. In which you tore down saying I had exceeded the bandwidth. How can this be possible when I had purchased the 1-year basic hosting in November of 2008. It was advertised to provide a six months free of domain hosting with the purchase.
Please Note and I quote from their site:
“with a 99.9% network uptime commitment, 24/7 support! .We are here to secure your business. We are confident we can provide you with the highest level of support with our friendly and patient support staff waiting to address your needs. Our veteran hosting team knows what it takes to be the best and how we can help make your site a success.”
How can they boast something like this when there is NO SUCH SERVICE?
I struggled connecting with them to at first get my site up and running, and then they tear down my site on January 25th, 2009 “CLAIMING” that I had exceeded the bandwidth, I received no response from my contact. I contacted them right away through their“ticket system” on January 25th today is February 2nd
The email that was sent to me on January 25th stated:
The domain equuphoto.com dianaa has reached its bandwidth limit (216.58/1.00 Megs).
Please contact the system admin as soon as possible.
!! Do not respond to this message. Your reply will go nowhere. !!
These people will not accept any faxes or phone calls through the one Phone/Fax number that is provided Domain Search Service . . .