I have tried to call their customer service number for months, since Dec 2009 and can never get through. Once in months of trying after hours I got through to an actual person who siad the billing department was closed. I explained to tham that I had been trying for months and if he could have some one call me. That was more than a month ago (today is 2/24/2010). I have still to hear back from them. Its impossible to get through to them if you need to resolve billing issues. Their pricing is not so great and you will have to deal with the lousiest customer service setup ever. I would strongly recommend not doing business with them. Hopefully this advice will help you make a choice...