Service Electric in NJ cannot meet an appointment to save them selves. After them missing two appointments I thought I had covered all my bases and asked for the FIRST appointment in the morning - their morning appointments are from 9am - 1pm - go figure. He didn't even make that- at 1:10 I called in and the rep assured me that he would be there from 9 - 1. When I asked what time she thought it was, she said " it's 1:10 but he'll be there soon." So far, I have lost three days of income so this service is getting more and more expensive. Looks like I will be disconnecting soon and going to internet downloads.