I USED THIS COMPANY TO FIND A CONTRACTOR TO REPIAR OF REPLACE A FURNACE IN MY PARNETYS HOME. BASED ON THE THEIR ONLINE COMMITMENT AND ENDOSREMENT WE ALLOWED TOWN AND COUNTRY SERVICES 220 LASALLE STREET, TONCIA, ILLINOIS 61370 TO INSTALL A EVCON 56, 000 BTU, MODEL # DGAA056BDTB SERIAL # WOK9185678 ON 09 NOV 2009. THE FURNACE HAS NOT FUNCTIONED PROPERLY SINCE INSTALLED. DESPITE THE NUMBER OF TELEPHONE CALL TO TOWN AND COUNTRY REGARDING THE FURNACE AND IT 'S INABILITY TO PRODUCE HEAT NO ONE RESPONDED TO OUR COMPLIANTS. ULTIMATELY WE FILED AN COMPLIANT WITH THE ATTORNEY GENERAL OFFICE TO GET THE FURNACE REMOVE WITH MONIES RETURNED.
SERVCIE MAGIC ENDORSES CONTRACTORS BASED ON THE MYTH THEY THEY WILL PROVIDE EXCELLENT WORK WITH EXCELLENT WORK ETHICS. THAT IS NOT TRUE. INADDITION SERVICE MAGIC STATES PAYMENT FOR SERVICES WILL NOT BE MADE UNTIL THE CONCULSION OF WORK TO ENSURE CONSUMER SATISFACTION.. THAT IS ALSO NOT TRUE. ONCE TOWN AND COUNTRY GET THE PAYMENT INFORMATION THEY PROCESS THE PAYMENT AND DID NOT REQUIRE A SIGNATURE ON THE CONTRACT.