I saw this website and asked them directly if the Taylormade R7 CGB Max golf irons were authentic Taylormade. The ownner assured me that the clubs were authentic and if I had any problems they would take them back without any questions asked. When I recieved the clubs I immediately too them the a local dealer who said they were counterfiets, then I took them to WGV(http://www.tourstop.com/) who also confirmed the clubs were conterfiet. The day the clubs got here I immediately email the onwner of the company and asked for an RMA so as to be able to return the clubs. He refused telling me: "Sorry to learn your problem.Our clubs are OEM(Original Equipment Manufacture) products with high quality and good performance. Our clubs are mainly made for Hong Kong and Japanese market, so they might be a little different from the ones displayed in your local place. Since you have not hit our clubs, we suggest you may have a try by yourself. We bet you won't be disappointed. It is very troublesome to return an item. So would you please take a partial refund of $40 to keep the clubs with you? Then you can dispose them according to your will." My response was: "As I said they are NOT Taylormade made clubs. They are knock off. Just in case you didn't know it all aylormade cgb max irons have a titanium face and titanium is not magnetic. A magnet sticks like clue to these things. In addition in speaking with Taylormade they also confirmed the clubs were not made by them... I do not want these clubs, you told me they were authentic and assured me that if I found that they weren't it would be very little problem returning them, well I want to return them and get my money back...Sooner then later. I do not want 40 dollars and then have to sell unauthentic clubs to anyone, I consider that unethical. I wish to return these clubs for a full refund... The company responded with this and it has been the last contact I've had with them "If you insist on a return, you must send the clubs back to our supplier in China at your expense. We will issue a full refund to you at once when our supplier receive the returned items. As you see, it will cost you much on the shipment and it will also take a long time for the transport. So we hope you could reconsider taking a partial refund of $60 to end this issue. And we may have a further discussion on the partial refund. Then you may use the clubs as practice tools. Our clubs are OEM products, but really worth the price. Looking forward to your positive response." The below is their refund policy as stated on their website http://www.golfclubbase.com/ :Hassle Free Return 09/13/2008 In the event that you are not satisfied with any purchase from Golfclubbase.com, you may return unused goods, along with all original packaging and any labels within 30 days of receipt for a full refund or exchange. Faulty Goods All goods come with a 12 month guarantee backed by the manufacturer. If an item is delivered faulty or becomes faulty through normal use then the following action needs to be taken: For purchases under 30 days old, we will exchange the faulty item or full refund. Please e-mail [email protected] with your order number so we can arrange an exchange delivery. For purchases over 30 days old but less than 12 months old please contact us immediately and send back the item to the address we offered. We will contact the relevant manufacturer who will inspect the item and, at their discretion, repair, replace or return the item to us if they feel there has been no manufacturing fault. What happens next? You now have three options: * So that you receive the replacement goods as soon as possible, we recommend that you place another order online as soon as you know you will have to return the original goods. This means you will have what you need without unnecessary delay, rather than having to wait for the goods to reach us and be processed. If you choose this method you should request a refund for your original order when you send it back. * If you wish us to receive the return and process an exchange for you then please include the relevant information concerning the alternative goods required and this will be processed upon receipt. * Finally, if you do not wish to place another order or exchange the goods and would just like a refund, then let us know and we will do this as soon as you contact our customer service or email us at [email protected]. Returns Address Our staff will provide you the return address once you contact us for this issue, and we cannot accept responsibility for the returned goods until a member of our staff has signed for receipt of the goods