These guys come in like military men ripping everything out of our house due to flood from a broken pipe. They tear out walls and floors that are dry and run the bill up with the insurance company that's doing direct pay to them.
They call the adjuster for authorization and refuse to consult the home-owner.
When I ask them to remove a portion of a wall that was directly under the leak (and has turned the drywall pink - a sure sign of water damage) they say, "the walls dry". Same thing on a request to remove a section of wall that clearly has wrinkled paper and water damage.
Then I move the kitchen cabinets away from the wall so they can pull that dry-wall and for some reason, they decide to toss the whole cabinet in the dumpster after tearing it apart...although it was perfectly fine.
They have bilked the insurance company out of thousands of unnecessary removal and caused extensive damage far beyond what the water did.
STAY AWAY from SERVICEMASTER of Littleton!