I am complaining about Seventh Avenue Revolving Charge Credit. I received a catalog advising me that I was pre-approved for $400 credit. When I returned the order form to use $200 of my available, in order to begin building my revolving credit, I was called one time to confirm the amount of my monthly income. When I did this I was informed that my order would be shipped out that following Friday, to arrive in 7-10 business days. That was Feb 18th. My order never arrived and was never shipped. Every time I call Seventh Avenue to speak with their credit dept, the recorded message tells me they are busy serving other customers, and to please call back at a later time. This has happened to me every time I call for the last 2 weeks-- every time of the day-- morning, afternoon, evening. I am very suspicious that this alleged "credit office" does not even exist? Perhaps, the business known as "Seventh Avenue" does not even exist? That means that I have filled out the preliminary application with my social security number to be used perhaps in some phishing scam? Please investigate what is going on with this company? I do not have bad credit. I just received my latest Credit Bureau report from all 3 credit reporting agencies, showing that I have no outstanding debts, no pendng collections, no judgments, absolutely NOTHING derogatory. My record is squeaky clean! Since my credit worthiness is not the issue, what is going on with Seventh Avenue? Why did they pre-approve me for $400? And why can't I utilize part of this pre-approval for a purchase? And why is their Credit Office avoiding their Customers' calls? This appears to be a very serious credit scam in the making! Please investigate ASAP! My contact information is on the bottom of this communication:

Nancy J. Bussey
[email protected]
phone: 301-592-8004

In January of 2006 I ordered a pot &pan set from them. Once the set had arrived I only used them for a week when one of the lids exploded on the pan that I was boiling water in. I called and reported it and told the company that if they wanted me to pay for this set that i wanted the lid replace. I was informed by the company that they would send me out a replacement set asap. I never received the set that they claimed to have mailed me. I was checking my CR and found out that they did a charge-off for the set. If the lid had been replaced like they said they would the account would have been paid.

This is what I told them when they called and reminded me to pay my account. I would ask them when they were going to replace the part that exploded when I was cooking and they claimed that they shipped out a new set to me that I never received. The company could not provide proof of anyone in my household signing for any delivery from them with the replacement.