This is a total scam!! I ordered the trial version for $3.95. I called on 12/1/08 to cancel the order and spoke to a Customer Service guy by the name of Mike at 866-870-0692. He assured me that the order had been canceled and said I would get a confirmation email the same day. Well it has been a week now and I am still waiting. I have tried calling every day thereafter and can not get through. No answer and all voicemail boxes are full. I did get to leave a message at one point, but that also was not returned. My order was suppose to have been canceled on 12/1/08 yet my credit card got charged $87.13 on 12/2/08 and I have yet to receive any more product. I just filed a complaint with the BBB and I am calling and making a police report for fraud today so I can take that to my bank and file a fraudulant charge report and hopefully get my money back. I will never order anything from this place again!! Highly unprofessional!!!