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J. Gould
December 5, 2008
Disconnected phone calls
I received my FREE order of Acai Berry Supreme on Wednesday, December 3, 2008 and decided immediately that I did not want to receive additional orders. When I attempted to contact SFL Nutrition at 1-866-938-4832, the phone number they list for 'Customer Service', each attempt was automatically disconnected after having to listen to music for approximately 2 minutes. My continuous phone calls to SFL began in the morning on Thursday, December 4, 2008 and continued through Friday, December 5, 2008 at 1:11PM. Having received no satisfaction, I called the Federal Trade Commission in Washington, DC and filed a formal complaint. I then contacted my bank and requested that my debit card number be cancelled immediately. That was done as I was speaking with the bank representative. I was also advised that if SFL attempts to make additional deliveries to me, I will have to take the unopened package(s) to the post office for return to SFL and make certain I am given a receipt by the post office. I hope my sharing what I learned from the FTC and my bank is beneficial to anyone reading this.
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December 3, 2008
Unaauthorized charges, No Product
Like others I was lured into the Akai Berry and Total Cleanse website. I order the trial for 5.95 and then was charges $78.84 to my cc and again 3 days later $84.79 for Cleanse and $89.31 for Akai Berry. I am appalled that Opera allows her name to be used in conjunction with this company and products. I have called the number that appears on the invoice and all I get is a hang-up.
I have called and reported this scam to the Attorney Generals Office of the State of California and have hired an attorney (friend) who does internet scams.
The worst part of it all is that I will need to cancel this card and get a new one which at this time of year is very inconvenient. Don't no reason to even try you will never get a refund.
BEWARE OF THIS COMPANY!
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